Claims Support Specialist - Fresh Graduates Welcome

Join BCA General Insurance as a Claims Support Specialist and kickstart your career in the dynamic insurance industry! This entry-level role is perfect for fresh graduates eager to develop expertise in claims processing, customer service, and administration. In this role, you'll work closely with our team to handle customer inquiries, process insurance claims, and ensure a seamless experience for our policyholders. Located in the vibrant city of Jakarta Utara, you'll have the opportunity to grow within a reputable organization that values innovation and employee development.

As a Claims Support Specialist at BCA General Insurance, you'll be responsible for the first point of contact for our customers, providing exceptional service and support. You'll work with various tools and software, including our internal claims management system, to efficiently process and resolve customer issues. This role offers a fantastic opportunity to learn from experienced professionals while contributing to our company's success.

📋 Tanggung Jawab Pekerjaan

• Handle customer inquiries and provide exceptional service and support
• Process insurance claims using our internal claims management system
• Assist in resolving customer issues and ensuring a seamless experience
• Collaborate with the claims team to efficiently manage and close claims
• Maintain accurate and up-to-date records of customer interactions and claims
• Maintain a high level of accuracy and attention to detail in all tasks
• Stay updated with industry trends and best practices in claims processing
• Participate in team meetings and contribute to continuous improvement initiatives

🎓 Kualifikasi & Syarat

• Recent graduate with a degree in Business Administration, Insurance, or related field
• Strong communication and interpersonal skills
• Basic knowledge of Microsoft Office Suite (Excel, Word, PowerPoint)
• Ability to work well under pressure and meet tight deadlines
• Familiarity with insurance claims processing and customer service is a plus
• Willingness to learn and adapt to new technologies and processes
• Ability to work both independently and as part of a team
• Proven ability to maintain confidentiality and handle sensitive information

🛠️ Keahlian

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