Front Desk Receptionist

PT Pratama Optima · 📍 Kelapa Gading, Jakarta Raya · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
PT Pratama Optima is seeking a dedicated Front Desk Receptionist to join our team in Kelapa Gading, Jakarta Raya. As a Front Desk Receptionist, you will be the first point of contact for our guests and visitors, ensuring their experience is welcoming and efficient. This role offers a competitive salary package and a dynamic work environment.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests and visitors with a friendly and professional manner.,Answer and direct inquiries regarding hotel services, facilities, and amenities.,Check-in and check-out guests, ensuring accurate documentation and payment processing.,Maintain a clean and organized reception area, including handling mail and packages.,Coordinate with housekeeping and other departments to ensure smooth operations.,Handle front desk transactions, including reservations, cancellations, and modifications.,Monitor and manage the reception area's inventory, such as stationery and supplies.,Provide excellent customer service and resolve any issues or concerns promptly.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1-2 years of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Proficiency in English and Bahasa Indonesia.,Basic computer skills, including email and word processing software.,Ability to work in a fast-paced environment and manage multiple tasks.,Strong organizational and multitasking skills.,Familiarity with hotel management systems and software is a plus.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationMultitaskingAttention to detail
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