Social Media & Customer Service Specialist (Bali-Based)

AF Energy Centre Enterprise · 📍 Canggu, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 2500000 - 3000000
AF Energy Centre Enterprise is seeking a dynamic and creative Social Media & Customer Service Specialist to join our team in Canggu, Bali. This role is perfect for individuals who are passionate about social media and customer service, and want to make a difference in the tourism industry. We offer a competitive salary and a vibrant work environment.

📋 Tanggung Jawab Pekerjaan

Manage and grow our social media presence, including Instagram, Facebook, and other relevant platforms.,Engage with our audience by responding to comments, messages, and reviews in a timely and professional manner.,Create and curate engaging content that showcases our products and services.,Monitor and analyze social media metrics to track performance and make data-driven decisions.,Assist in the development and implementation of customer service strategies and protocols.,Provide excellent customer service to both online and in-person customers.,Collaborate with other departments to ensure a cohesive and consistent brand image.,Stay up-to-date with the latest trends and best practices in social media and customer service.

🎓 Kualifikasi & Syarat

Bachelor's degree in Marketing, Communications, Business, or a related field.,Minimum of 1-2 years of experience in social media management or customer service.,Strong understanding of social media platforms and marketing strategies.,Excellent written and verbal communication skills.,Ability to work independently and as part of a team.,Proficient in using social media analytics tools.,Familiarity with customer service software and tools.,Creative and innovative thinker with a passion for the tourism industry.

🛠️ Keahlian

Social media managementCustomer serviceContent creationData analysisSEO and SEMMultitaskingProblem-solvingTime management
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